Outstanding staff service

We had a fantastic time at the pool, especially with our kids. It was great to unwind at the Juvenate club after a long day of exploring Cheltenham's lovely shops. The spacious room accommodated our family well.

My children wished there were more entertainment options for kids. A dedicated play area or kids' activities would really enhance the experience for families.

The food in the restaurant was excellent, and I really appreciated the free drink I got while I waited for my meal. The indoor swimming pool and sauna were perfect for relaxation after a long day. My only request would be for a bit more help with bags at check-in, but it didn't ruin my great stay! 😊

The hotel has such a welcoming atmosphere. The staff at reception were friendly and attentive, making check-in smooth. My room was clean and spacious with a comfortable bed. I slept quite well. The location of the hotel is great for exploring nearby towns and villages. the air conditioning didn’t work during my stay, making the room uncomfortably hot. Dining options left something to be desired. the breakfast wasn't very appealing, and service in the restaurant was slower than expected. I ordered a steak that didn’t meet my standards—seemed off, and my sauce was forgotten. I hope they address these issues soon.

Just a suitable option for a short stayover in Cheltenham with great value. The breakfast was lovely, and the staff were very welcoming, especially Imogen at reception. Use the bus to visit nearby places. it's a great deal.

i had a wonderful stay here, surpassing my previous visit in cheltenham. the staff welcomed us warmly, and the room was not only clean but also very comfortable. the leisure facilities, especially the pool, provided a great way to unwind during our luxurious holiday.

the air conditioning didn’t work.

would book again

The room was super comfortable with a flat-screen TV, hairdryer, and an electric kettle. The shower had nice shampoo and conditioner. Really enjoyed the spacious gym and the swimming pool was a plus for relaxing. The free vouchers for drinks were a great touch. Staff were friendly and the breakfast had tasty options like freshly baked pastries.

The staff provided outstanding service throughout my stay. they were accommodating and attentive whenever I needed assistance. The room was well-appointed and very comfortable, making it conducive for my work. the hotel's breakfast buffet offered a range of delicious options, including freshly baked goods and healthy choices, which helped kick-start my day positively.

The noise from traffic outside was quite disruptive.

Great stay, fab staff!

Wow, what a surprise! Got a sweet deal and honestly didn’t expect much, but the room was sooo spacious and clean! The breakfast? Super tasty, best I’ve had in ages. Just a bit slow service during dinner, but overall really enjoyed it. The bar area was nice too for chilling out after a long day.

I had a great time during my stay. The suite was comfortable and well-equipped. The breakfast offered a wide variety of delicious options. Staff were friendly and provided excellent service. The pool facilities were clean and enjoyable. 😊

Cozy stay with sweet touches

Had a wonderful 1 night stay! The room was clean and comfy, really appreciated the personalized note and mini eggs for Easter. Staff were super friendly and the location was spot on for exploring. Only thing was a bit of noise in the hallway at night, but it didn't ruin the experience. Enjoyed the little snack bar too!

Our family enjoyed a fantastic stay, especially the fun swimming pool, the lovely complementary Easter drink vouchers, and the well-maintained gym and sauna. I would definitely come back again!

Comfortable Stay with Excellent Staff

We had a lovely night, with clean and tidy accommodations that featured nice touches like complimentary drinks. The staff were exceptionally friendly and helpful, particularly Ester at the front desk. The leisure facilities exceeded our expectations and were great for unwinding. the parking charges felt a bit steep considering our overall experience.

ideal for weekend walks near parks and landmarks

I found the hotel perfect for solo city strolls, as it was conveniently situated just over 2 km from the lovely hatherley park and almost 3 km from the interesting museum in town, making my explorations easy and enjoyable. the staff were friendly and the room was clean, providing me a great space to unwind after a long day of sightseeing. i felt comfortable as a single traveler and appreciated the nice amenities available during my stay.

pleasant stay but minor improvements needed

The breakfast options exceeded my expectations, providing a wide range for all tastes. The staff were accommodating, ensuring a high chair was ready for our child every morning with a smile.

The overall atmosphere felt somewhat impersonal at times.